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Quality Management

Products and Quality

Unimicron specializes in the development, manufacturing, processing, and sale of Printed Circuit Boards (PCB), High-Density Interconnect PCBs (HDI PCB), Flexible Printed Circuits (FPC), rigid-flex PCBs, and Carriers. Our core products include the manufacturing and processing of PCBs and Carriers.

PCB
Substrates are essential for assembling electronic components, connecting each one to form an electric circuit on the PCB, enabling operation and signal transmission. PCBs are widely used in computers, communications, consumer electronics, automotive parts, aerospace, precision instruments, and industrial products. PCBs are typically categorized by flexibility—flexible and rigid-flex boards—and by the number of layers—single-layer, doublelayer, and multilayer boards.
IC Substrate
The primary function is to hold the IC chip and connect signals between the chip and the PCB through the substrate’s internal circuits. This protects the electric circuit, secures the wires, and dissipates heat. Depending on the packaging technology, IC substrates are categorized into Ball Grid Array (BGA), Chip Scale Package (CSP), and Flip Chip (FC).
PCBeam™
Unimicron has secured a patent from US Neoconix for PCBeam ™ . It is high-speed (>40Gbps), ultra-thin, and easily customizable, following the trends of modern electronic products. It supports applications in Board-to-Board, Board-to-Flex, and Board-to-Device (Socket) configurations. Target markets include consumer electronics, healthcare, industrial sectors, and high-speed communications. The PCBeam ™ team offers customized solutions, overcoming existing connector design limitations and enhancing product competitiveness.

Quality Management

Unimicron provides high-quality, competitively priced products with exceptional delivery and service. Our quality policy—"customer-oriented, quality first, and continuous breakthrough"—reflects our commitment to embedding a high-quality culture at the core of our operations. We aim to meet customer expectations and realize our vision of becoming a world-class high-tech company known for high value, superior quality, high productivity, and a strong focus on innovation and service.

Customer-oriented /Quality First / Continuous Breakthrough
  • Commitment, Support and Leadership of Managers
  • Customer Satisfaction Management
  • Company-wide Engagement in Continuous Improvement
  • Process Flow and Quality Information Management
  • Employees’ Training and Growth
  • Construction of the Quality Management System
  • Adoption of Best Practices
  • Refined Policy Management for World-Class Standards

To achieve our quality policy “customer-oriented, quality first, and continuous breakthrough” we promote team cooperation and cross-departmental management through customer-focused strategies. Since 1996, the Total Quality Management Committee has led total quality management, supported by four subcommittees: Lean/6σ, Quality & Standard/Knowledge Management, Education & Training, and Quality Control Circle. The Knowledge Management subcommittee introduces new systems and intelligent solutions to enhance quality management.

Total Quality Management (TQM) Committee

To fulfill quality policy and broaden product applications, we are committed to implementing ISO 9001, IATF 16949, and QC 080000. We strive for continuous quality improvement to boost competitiveness, motivate employees, and achieve overall quality enhancement.

In line with this philosophy, Unimicron initiated company-wide QCC activities in 1996, including self-improvement contests and presentations. A reward mechanism encourages continuous improvement through full participation. By sharing best practices, we enhance problem-solving skills, professional competitiveness, and process management, ultimately improving customer satisfaction.

In 2023, employees proposed 176 improvement cases, generating benefits exceeding NT$ 79,347 million.

In 2023, employees proposed 176 excellent case studies, with 29 awards totaling NT$ 220,000 given to participants.

2023 Honored of Golden Tower Award of TCIA
Award: Zhi Shan Group received the Golden Tower 5-Star Award for Self-Improvement (Quality)
Title: Benchmark Group achieved a breakthrough in equipment capability, boosting the yield rate of ABF carrier board servers at the S3 plant
Content: Stars of Tomorrow—Strategic Transformation Reaches New Heights

Unimicron is committed to becoming a world-class, high-value supplier of electronic components and materials. Our quality policy focuses on "customer-oriented, quality first, and continuous breakthrough," aims to create a dynamic and fulfilling work environment for employees. Adhering to this philosophy, we have promoted QCC activities company-wide since 1996. As we approach 28th year, this highlights Unimicron’s focus on continuous improvement, teamwork, and collaborative problem-solving to develop diverse improvement plans.

The winning team, the Stars of Tomorrow, hailed from the S3 plant. As a leading global ABF substrate supplier, Unimicron is committed to CSR and innovation. We will continue to push boundaries and strengthen our position. The demand for 5G, high-speed computing, and cloud services, coupled with investments in data center infrastructure in North America, has transformed work and lifestyles, especially post-pandemic. Geopolitical uncertainties and increased national data control will drive the industry to rethink production and supply chains, further fueling the demand for cloud services.

The theme, "Benchmarking the Group's Further Breakthrough in Equipment Capability," underscores Unimicron's dedication to staying ahead of future market shifts and trends. We set four key initiatives: 1. Enhancing Q/C/D/S/T capabilities to elevate customer satisfaction; 2. Advancing new product development and operations to boost product and technology competitiveness; 3. Driving intelligent automation and digital transformation to improve production technology and increase plant efficiency; 4. Advancing ESG, disaster prevention, energy conservation, and carbon reduction. These initiatives are integrated into the KM knowledge management system, the Group's optimal operating model. By leveraging benchmarking, implementation, and innovative breakthroughs, Unimicron employs a technology-driven platform to advance industry performance. This transformation delivers cost and technological benefits while enhancing supply chain resilience for swift adaptation to disruptions.

Looking ahead, Unimicron, with strong footholds in Taoyuan, Hsinchu, and other global locations, will continue developing advanced smart factories centered around Taoyuan and Hsinchu. Focusing on "outcome" and "process" quality and pursuing management excellence, we aim to become a world-class high-tech company known for high quality, productivity, added value, and a commitment to innovation and service.

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