Using TTQS as a benchmark and guided by organizational strategy, Unimicron offers high-quality, diverse training by leveraging internal and external resources. This approach fosters a learning culture, enhances employee competencies, strengthens organizational development, and continuously creates value, all while fulfilling the company's public welfare mission. The Company has established a comprehensive training system and environment, dedicated to fostering a high-quality, independent learning culture and actively engaging in talent development. For personal career growth, we offer extensive training programs, multiple learning channels, and create employee learning maps. These initiatives help employees develop the necessary workplace knowledge, skills, and a progressive work attitude, transforming them from "talents" into "valuable talents" and elevated to "valuable assets" who continuously grow through learning and contribution.
Unimicron has tailored its educational training structures to meet the needs of new employees, general staff, and management. Beyond implementing these plans, we have established a maturity mechanism for engineers in each plant to monitor and enhance engineering quality and organizational effectiveness. We also provide leadership and management training for current and potential leaders. By integrating these efforts with rotation and promotion systems, we have successfully increased the potential talent pool. Amid the pandemic's challenges, Unimicron remains steadfast in nurturing professional talent. We have expanded learning methods and embraced digital transformation to strengthen organization and boost competitiveness. In 2023, we invested NT$14 million in employee training. Our commitment to supervisor development is evident, with 79% of personnel above manager level being promoted internally, highlighting our dedication to talent cultivation and advancement.
Indirect Employees | Direct Employees | ||||
---|---|---|---|---|---|
Functional Training | Cross-Disciplinary Training | TQM Training | |||
Executive | SBU Leader Development Plan New Executives Program | Domestic and Overseas EMBA | JUSE International Seminar HIDA Executive Program CEMA Overseas Study Program | ||
Managerial Role | Mid-Level Supervisor Development Plan Training for New Managers | ross-Division Rotation Plan Project Management Training - Leader | Overseas Dispatch | TQM Training for Managers
| Leader Training Technical Instruction Training |
Non-Managerial Role | New Deputy Managers Training Technical and Business Skills Training New Employee Orientation | Project Management Training - Member | Quality Related Training Fundamental Skills Training Orientation |
Responsible Unit:Supervisors of Business Units TQM Committee Human Resources Division External Resources
Region | Gender | Item | 2020 | 2021 | 2022 | 2023 |
---|---|---|---|---|---|---|
Taiwan | Male | Training (Hours) | 299,258 | 159,525 | 188,759 | 202,999 |
Employees (People) | 9,845 | 9,575 | 9,948 | 9,519 | ||
Average Training (Hours) | 30.4 | 16.7 | 19.0 | 21.3 | ||
Female | Training (Hours) | 179,206 | 64,211 | 83,924 | 96,371 | |
Employees (People) | 6,341 | 6,099 | 6,381 | 6,427 | ||
Average Training (Hours) | 28.3 | 10.5 | 13.2 | 15.0 | ||
Average Training Hours per Person | 29.6 | 14.3 | 16.7 | 18.8 | ||
China | Male | Training (Hours) | 131,591 | 97,500 | 104,074 | 93,066 |
Employees (People) | 8,302 | 7,622 | 7,305 | 6,872 | ||
Average Training (Hours) | 15.9 | 12.8 | 14.3 | 13.5 | ||
Female | Training (Hours) | 74,494 | 59,728 | 68,773 | 53,634 | |
Employees (People) | 5,231 | 5,001 | 4,768 | 4,367 | ||
Average Training (Hours) | 14.2 | 11.9 | 14.4 | 12.3 | ||
Average Training Hours per Person | 15.2 | 12.5 | 14.3 | 13.1 |
Note: Average Training Hours per Person = training hours/ number of employees.
Region | Category | Male | Female | ||||
---|---|---|---|---|---|---|---|
Hours | People | Average Training Hours per Person | Hours | People | Average Training Hours per Person | ||
Taiwan | Vice President or Higher | 1,095.77 | 36 | 30.44 | 34.00 | 2 | 17.00 |
Sr.Director | 2,958.04 | 82 | 36.07 | 314.50 | 13 | 24.19 | |
Deputy Manager/Manager | 35,145.46 | 952 | 36.92 | 7,612.39 | 242 | 31.46 | |
General | 163,799.58 | 8,449 | 19.39 | 88,409.93 | 6,170 | 14.33 | |
Direct | 83,625.13 | 6,301 | 13.27 | 56,392.05 | 5,045 | 11.18 | |
Indirect | 119,373.72 | 3,218 | 37.10 | 39,978.77 | 1,382 | 28.93 | |
China | Vice President or Higher | 45.00 | 5 | 9.00 | 0 | 0 | 0 |
Sr.Director | 520.50 | 31 | 16.79 | 16.00 | 2 | 8.00 | |
Deputy Manager/Manager | 2,558.50 | 132 | 19.38 | 1,725.50 | 55 | 31.37 | |
General | 89,942.20 | 6,704 | 13.42 | 51,892.60 | 4,310 | 12.04 | |
Direct | 44,614.90 | 5,205 | 8.57 | 19,810.70 | 3,217 | 6.16 | |
Indirect | 48,451.30 | 1,667 | 29.06 | 33,823.40 | 1,150 | 29.41 |
Note: Excluding term contract types.
Unimicron is committed to talent cultivation. To help new employees quickly adapt to their roles and the corporate culture, the Training Division regularly organizes pre-employment courses. The frequency and duration of these sessions are flexibly adjusted to meet actual needs, ensuring new hires swiftly acclimate to their environment and responsibilities. The new employee orientation covers six key parts: company introduction, food, clothing, housing, transportation, personnel regulations, manufacturing processes, quality awareness, and waste management. The course totals 12 hours. Additionally, we offer a series of courses for new employees, covering statistical process control, the seven quality management techniques, professional certification, and teamwork training. Through dynamic competitions, Unimicron helps employees grasp the company's philosophy, values, and goals, fostering a deeper alignment between individual and team values.
Region | Item | 2020 | 2021 | 2022 | 2023 |
---|---|---|---|---|---|
Taiwan | Training Cost (NT$) | 2,337,316 | 1,363,240 | 663,118 | 1,167,656 |
Training Hours (Hours) | 3,593 | 56,117.50 | 74,933.34 | 30,550.99 | |
Mainland China | Training Cost (NT$) | 1,408,708 | 283,429 | 249,305 | 413,366 |
Training Hours (Hours) | 25,122 | 126,371 | 59,670 | 38,004 |
Note 1: The scope of courses includes employee pre-employment training, SPC, QC, and winning camp training.
Note 2: The cost depends on the number of courses offered and the training hours, not the number of participants.
Internal and External Lecturer Selection
Unimicron assigns counselors and trainers to assist new employees with their work and skill development, helping them integrate and adapt to the new environment through various support measures.
During pre-employment training, the Company’s commitment to new employee education is evident. In addition to covering emergency response and traffic safety, HR provides training on product processes, company policies, regulations, and employee rights, offering a concise introduction to the Company. Once in their assigned units, an instructor guides new employees through the work environment, introducing them to their department, colleagues, and the necessary skills for their roles.
Exchange Activities with Lunghwa University of Science and Technology
Diversified Orientation for New Employees
In 2023, Unimicron cooperated with 12 schools in total, with 108 students. In the future, Unimicron will uphold the spirit of CSR, continue to develop cooperation with schools, recruit outstanding talents, and create a win-win.
Top 5 by the Number of Students in Cooperative Education | 1 | 2 | 3 | 4 | 5 |
School | Lunghwa University of Technology | Minghsin University of Science and Technology | Fan Shu Vocational School | China University of Technology | Hwa Hsia University of Technology |
Cooperative Education | 2020 | 2021 | 2022 | 2023 |
School | 10 | 13 | 12 | 12 |
Student (People) | 207 | 123 | 110 | 108 |
For the talent training project in third countries, Thai students visit the plant before their internships to gain insight into the Company’s production process and environment.
The Company’s executive/HR team also visited Lunghwa University of Science and Technology to match Thai students with internship opportunities, successfully recruiting 29 students for training at Luchu II Plant and Hejiang Plant.
Invite senior executives and experienced staff to share workplace stories on social media, giving interviewees a glimpse into the workplace culture and the skills needed for the job.
In addition to planning and managing company-wide training, courses are categorized into A (general), Q (quality), M (management), T (technical), and N (industrial safety). Alongside diverse internal training, we also offer external learning channels and resources for colleagues.
Unimicron helps new supervisors swiftly apply their training to the workplace through blended learning (online courses and practical drills). In project learning, beyond management courses, the annual project evaluation presentations are designed to encourage active colleague participation.
Amid the global shift toward digital innovation, Unimicron introduced the "Unimicron E-learning" platform to ensure the seamless flow of knowledge and skills. This digital learning platform allows employees to access the latest course information anytime, anywhere. We actively integrate internal and external learning resources, offering over 3,000 courses. In 2023, employees accessed the learning platform over 60,000 times and completed courses.
Unimicron has developed a comprehensive training system and career orientation program that provides diverse learning channels, allowing employees to participate in cross-disciplinary and cross-technology projects. By encouraging strong interaction, teamwork, and brainstorming, the Company promotes mutual learning and collaboration. This approach creates a diverse, independent, high-quality learning culture that supports ongoing career and work quality improvement, helping employees excel and boosting overall productivity. We offer comprehensive training resources for all employees, with tailored blueprints for four key job categories, experience levels, and functions. Beyond core training, we implement courses in 5G technology and smart plants to meet industry demands, enhancing engineers’ skills with new technologies and ensuring effective knowledge transfer through various learning channels.
We regularly assess training program effectiveness using the Kirkpatrick Model and Human Capital ROI indicators. This approach enables us to refine strategies, adapt to industry changes, and accelerate employee development. Despite a fluctuating economic environment in recent years, the Company has consistently achieved profitability. The high ROI indicator in 2022 underscores a notable enhancement in business performance. In 2023, we keep enhancing e-learning platform and optimize the learning environment to offer targeted training. We aim to support employees' continuous improvement, foster multi-functional skills, and unlock their full potential.
Indicator | 2020 | 2021 | 2022 | 2023 |
---|---|---|---|---|
Human Capital ROINote | 14.15 | 13.83 | 15.37 | 14.33 |
Note: Human Capital ROI indicators = (annual revenue - (operating expenses - employee salaries and benefits))/employee salaries and benefits).
Level | Item | Quality Control Circle Activities | Lean Project |
---|---|---|---|
Level 1 Reaction | Evaluation Item | Course Satisfaction | Course Satisfaction |
Evaluation Method | Satisfaction Survey | Satisfaction Survey | |
Target in 2023 | 88% | 90% | |
Result in 2023 | 95.11% | 92.59% | |
Target in 2024 | 88% | 90% | |
Level 2 Learning | Evaluation Item | Pass Rates | Pass Rates |
Evaluation Method | After-class Test | After-class Test | |
Target in 2023 | 88% | 85% | |
Result in 2023 | 97.24% | 86.07% | |
Target in 2024 | 88% | 85% | |
Level 3 Behavior | Evaluation Item | Every Plant Establish QCC | Project Execution |
Evaluation Method | QCC Competition | Number of Projects Completed | |
Target in 2023 | 200 | 466 Cases | |
Result in 2023 | 173 | 743 Cases | |
Target in 2024 | 200 | 695 Cases | |
Level 4 Result | Evaluation Item | The Rate of QCC Activities Achievement | Project Benefits |
Evaluation Method | Through the Result of Every Circle Improvement Activity to Calculate the Rate of QCC. Formula: 100% Completion Quality Circle/Total Quality Circle. | Project Financial Review | |
Target in 2023 | The KPI of QCC activities results >90% | NT$ 4,550,815,991 | |
Result in 2023 | The KPI of QCC activities results in 98.9% | NT$ 7,554,800,000 | |
Target in 2024 | The KPI of QCC activities results >90% | NT$ 3,700,000,000 | |
Course Objectives | By implementing QC training courses and QCC activities, we enhance employees' quality awareness, prioritize quality improvement, foster team intelligence, and boost individual potential, thereby strengthening company culture and morale. | Project management tools and techniques. | |
Benefits |
|
| |
2023 Trainees | Job Level 2 to 11 | Job Level 5 to 11 | |
2023 Participants (People) | 2,543 | 1,006 | |
Coverage Rate (%) | 215% | 118% |
Note 1: Coverage Rate = (Number of students who completed training / Total number of students scheduled for training) × 100%.
Note 2: The Career Development Program comprises a series of courses delivered in stages based on the target audience and completion criteria. The coverage rate may exceed 100% because employees may complete courses in advance to meet promotion requirements.