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Human Rights

Human Rights

Unimicron operates globally, and talent is crucial for success in a competitive industry. We uphold the principles and spirit of the "International Labor Organization Tripartite Declaration of Principles," the "United Nations Universal Declaration of Human Rights," and the "United Nations Global Compact." We adhere to the "RBA Code of Conduct" and local labor laws. "Unimicron Labor Policy," established on January 1, 2011, and its related measures, aim to create a supportive workplace where employees can thrive. Annually, we assess labor rights risks and impacts through the "HR Division's Continuous Planning Procedures" to adjust business strategies in response to legal, customer expectations, social norms, international standards, internal regulations, and environmental changes.

Labor Policy

  • Equal employment opportunity- Prevent discrimination during recruitment, employment, assessment, or promotion.
  • Humane treatment- Ensure equal opportunity and dignity for all employees.
  • Communication with employees- Encourage employees to express opinions, and protect the rights of the aggrieved.
  • Improve work conditions- Provide comprehensive wage and welfare system and strengthen employee training to enhance their competitiveness.
  • Integrity- Uphold principles of honesty and justice.

Human Rights Management

Unimicron values human rights and upholds fairness and respect when implementing labor policies. We have established a culture of equality, tolerance, and engagement, creating a workplace that protects human rights and integrates these principles into our corporate culture. We publicly support “The UN Guiding Principles on Business and Human Rights,” “The ILO Declaration of Fundamental Principles and Rights at Work,” “The UN Universal Declaration of Human Rights,” and the “Responsible Business Alliance.” HR is responsible for identifying, assessing, and discussing employee relations issues, while each unit identifies human rights risks and evaluates their impact. Management measures and training are enforced through the “Rules on Labor Rights and Corporate Social Responsibility” every year. After assessment, there are no high-risk issues in Taiwan or China Facilities and no incidents of child labor, forced labor, or discrimination in 2023.

IssueAssessment MethodManagement Measures
Prohibit Child Labor and Youth Labor Protection
  • Audit and assessment of child labor misuse
  • Protection assessment for young workers
  • Implementation of “Regulations Protection of Health and Safety for Women and Workers under 18 Years of Age”
  • Enhance auditing and management of the personnel appointment process
  • Revise procedures and strengthen measures against child labor misuse
  • Specifying prohibited work types and limiting work hours for young workers
  • Improve daily management and internal auditing
Prohibit Forced Labor
  • Audit and assessment of migrant workers’ recruitment, employment, and rights
  • Follow “Regulations Governing the Selection of Migrant Workers for Employment” and “Personnel Code of Conduct”
  • Ensure migrant workers' rights through appointment and work rules
  • Organizing briefing sessions for migrant workers before their departure and investigating whether they were charged excessive fees or other violations
  • Providing freedom-from-retaliation feedback cards and communication channels with the Company
Working Time
  • Audit of overtime
  • Audit of daily overtime working hours
  • Audit of weekly overtime working hours
  • Specify rules on attendance, leave, and working hours
  • Provide cards with work hours regulations
  • Notify abnormal working hours by mail
  • Hold regular monthly meetings at each plant for reporting and education
Compensation and Benefits
  • Investigation of wage deductions for disciplinary reasons
  • Define the “Rules on Salary for Local and Foreign Employees”
  • Conduct annual internal audits and employee interviews to detect misconduct
Freedom of Association
  • Employee feedback
  • Evaluation through labor-management meetings and grievance mechanism
  • Specifying the “Personnel Code of Conduct”
  • Hold quarterly labor-management meetings to assess and improve based on employee suggestions
Non-discrimination
  • Audit and review of recruitment conditions
  • Evaluation of workplace abuse grievance reporting mechanism
  • Specify the “Regulations Governing the Handling of Grievances and Sexual Harassment”
  • Organize training courses on workplace sexual harassment
  • Conduct RBA human rights compliance training during orientation and annual sessions
Humane Treatment
  • Evaluation of workplace abuse grievance reporting mechanism
  • Enforce regulations on preventing and managing abuse during duties
  • Offer various communication channels, including paper, email, LINE@, etc.
Safe and Healthy Workplace
  • OSH Assessment
  • Effective communication channels for employees
  • Employee physical and mental health
  • Record workplace injury statistics and enhance OSH training
  • Introduce the EAP for psychological counseling and feedback channels

2023 Human Rights Related Training

CourseParticipantsEmployees Should Be TrainedEmployees TrainedTraining Rate (%)Total Hours (Man-Hour)
Sexual Harassment Prevention Act
Act of Gender Equality in Employment
Training is required for colleagues at all levels (for employees employed for longer than 3 months, including Taiwanese staff dispatched to Mainland China)13,01812,92799.30%38,781
Personnel Code of Conduct
Responsible Business Alliance Code of Conduct

Note 1: The training period is from July 1 to September 8, 2023. Trainees with three or more months on duty are those who began before March 31, 2023.

Note 2: Individuals who have not completed training since April 1, 2023, will be included in next year's training list. Of the 91 personnel who have not completed training, 85 are on leave without pay, 3 are on personal injury leave, 2 are on maternity leave, and 1 is on long-term sick leave.

Note 3: Employees of Subtron Technology and China subsidiaries have not yet received training in 2023 and are expected to be included in the 2024 training program.

Employee Relations and Engagement

Unimicron values employee communication and offers various channels for feedback and consultation. Through the company intranet site, orientation, daily advocacy, irregular courses, etc., we publicize the communication channels and complaint procedures so that all employees can provide feedback or consultation anytime, ensuring comprehensive support and problem resolution.

Diversified Communication Channels for All Employees

Supervisors at All Levels of the Department
  • Monthly / Irregular meetings of all plants and departments
  • Internal activities
  • Employee care interviews
Dedicated Personnel of HR Division
  • Human Resources Specialized Services
  • Staff Symposium
  • Employer-Staff Meetings
  • Health Management Center
  • Newcomer Survey
System / Employee Welfare Committee
  • Employee suggestion box
  • Line@group
  • EAP Hotline / Mailbox
  • Employee Grievance Channel
  • Whistle-blowing line and mailbox
  • Employee Welfare Committee
  • OSH Committee
  • Bulletin board
  • Corporate website / Corporate bulletin board

Unimicron currently does not have a labor union but facilitates bilateral communication through regular labor-management meetings. We respect employees' rights to participate in collective negotiations and gatherings. After each quarterly meeting, we distribute important updates and advocate matters to all units, ensuring that every employee is informed of the latest internal policies and issue resolutions to enhance cohesion and professionalism. In the event of major operational changes— such as business closures, transfers, financial losses, business contraction, force majeure-related suspensions lasting over one month, or changes in business nature requiring staff reductions due to a lack of suitable work—advance notice will be provided by labor laws and regulations.

Taiwan

When an employer terminates a labor contract under the "Labor Standards Act," the following minimum notice periods apply:

  • For workers employed more than three months but less than one year: Ten days' notice.
  • For workers employed more than one year but less than three years: Twenty days' notice.
  • For workers employed more than three years: Thirty days' notice.
Mainland China
  • A 30-day notice period is required under "The Labor Contract Law"

Multiple Mailboxes and Hotlines

UnimicronFeedback MailboxPhysical mailboxMailboxes are in non-monitored and private areas of the plants
Ethics mailboxJennings@unimicron.com
Mailbox for migrant workerofwadministrator02@unimicron.com
Grievance HotlineHotline+886-3-3639589 ext.13300
+886-3-3500386 ext.11372, 26800
WhistleblowingEmailwhistleblower@unimicron.com
Hotline+886-3-3500386 ext.13307
Subtron TechnologyFeedback MailboxPhysical mailboxMailboxes are in non-monitored and private areas of the plants
Ethics mailboxMYEIP mailbox
Mailbox for migrant workersubhr@subtron.com.tw
Grievance MailboxEmailSubAudit@Subtron.com.tw
subHR@Subtron.com.tw
965335@Subtron.com.tw
Grievance HotlineHotline+886-3-5972036 ext.59833、56611
WhistleblowingEmailsubaudit@subtron.com.tw
Hotline+886-3-5972036 ext.56611
Unimicron Technology (ShenZhen)Feedback MailboxPhysical mailboxInstalled in cafeteria bulletin boards and dormitory bulletin boards
Grievance MailboxEmail110@sz.unimicron.com
Grievance HotlineHotline+86-0755-27245614
+86-0755-27245188-5200
Unimicron Technology (Kunshan)Feedback MailboxPhysical mailboxDirector’s and President’s Office Mailbox
Installed in the lobby and the shoe-changing area
Grievance MailboxEmailRBA@ks.unimicron.com
Grievance HotlineHotline+86-0512-57799168 ext.1788, 1700
Unimicron-FPC Technology (Kunshan)Feedback MailboxPhysical mailboxDirector’s and President’s Office Mailbox
Installed at the entrance of the cafeteria and shoe-changing area
Grievance MailboxEmailRBA@fpc.unimicron.com
Grievance HotlineHotline+86-0512-57750888 ext. 6200, 6225
Unimicron Technology (Suzhou)Feedback MailboxPhysical mailboxThe President’s mailbox is located outside of the President’s Office
Grievance MailboxEmailRBA@suz.unimicron.com
Grievance HotlineHotline+86-512-62996168 ext.2718
Unimicron Technology (Huangshi)Feedback MailboxPhysical mailboxLocated in the lobby of the dormitory and the President’s Office mailbox
Grievance MailboxEmailHS110@hs.unimicron.com
Grievance HotlineHotline+86-0714-3288168 ext.1768
+86-0714-3058339 ext.1700

Note: The official websites and employee platforms of Mainland China subsidiaries provide information on reporting procedures.

Employee Work Engagement Survey

Employees are Unimicron's most valuable asset and a crucial internal stakeholder. To foster a positive work environment and improve employee recognition, Unimicron conducts a biennial employee satisfaction survey. Historically, this was done internally, but in 2023, an external professional organization was commissioned to conduct the survey, encompassing Unimicron and Mainland China Facilities. This external approach enhances trust and encourages employees to share their genuine feedback. The survey, targeting engineering and management staff at levels 5-11, covered seven major areas—supervisors, work, compensation, development, colleagues, corporate culture, and sustainable operation—across 29 engagement dimensions. The participation rate was 88.15%. Results showed Unimicron employees scored 4.77 out of 6, while Mainland China employees scored 4.97 out of 6. Over 70% of employees identified with the Company. Understanding their feedback enables us to address weaknesses and use the insights as a reference for enhancing organizational management and employee engagement.

Based on the testing results, we discussed with senior executives regarding weak aspects. Each unit will review these areas and develop its improvement measures, with progress tracked regularly. This survey helps us understand employee expectations and needs, allowing us to enhance the management system, foster a positive workplace, and encourage employees to invest more effort into improving work performance.

Questionnaire Topics
  • Seven Facets and 29 Dimensions of Engagement
  • Supervisors: Supervisor incentives, commitment, communication, work guidance, team building, division of labor authorization
  • Compensation: Salary competitiveness (internal and external), welfare system, reward system
  • Colleagues: Cooperation, cross-team collaboration
  • Work: Environment, work-life balance, mastery, sense of achievement, operating procedures, organizational communication
  • Development: Career development, performance management, training and development
  • Corporate Culture: Value proposition and implementation
  • Sustainable Operations: Corporate governance, social contribution, environmental protection
  • Engagement Levels: Value recognition, commitment and willingness to stay
Rating
  • Questions: 64, covering the agreement level of each dimension
  • Rating: Six-point Likert scale (strongly disagree to strongly agree)
  • Examples::
    1.“My supervisor listens to colleagues’ opinions and actively understands their thoughts.”
    2.“I believe my salary is fair compared to my peers.”
Annual Results
  • Taiwan: Average score of 4.77
  • Mainland China: Average score of 4.97

Employee Feedback

For expatriate employees in Mainland China, Unimicron conducts a care survey after their first three months to assess working and living conditions and enhance retention. Additionally, a social group of Taiwanese managers has been established to support employees with real-time advice and assistance. Employee feedback is addressed promptly, with relevant departments following up on all inquiries. In 2023, Taiwan Facilities received 545 cases through the communication channel, and Mainland China Facilities received 289 cases, all of which were resolved and communicated back to employees.

Types of Employee Feedback(Unit: Cases)

Year RegionInquiriesSuggestionsComplaintsGrievancesTotal
2020Taiwan531801247364
China9512963359
2021Taiwan1341601047405
China9220496284
2022Taiwan1172121875521
China4622983367
2023年Taiwan953477528545
China1481610817289

Note: The increase in the total number of units in Taiwan is primarily due to the inclusion of our subsidiary, Subtron Technology, this year.

  • Complaints

  • Grievances

  • Suggestions

  • Inquiries

Grievance and Whistleblower

Employees who identify breaches of ethical management can anonymously report to Unimicron’s Audit Team or HR Division via telephone, email, or suggestion box (details are on the Company’s internal website and covered in orientation). Issues can also be raised at labor-management meetings or employee forums, where a task force will investigate. In 2023, 28 complaints were filed in Taiwan and 17 in Mainland China. Following the “Me Too” movement, Unimicron re-promoted its diverse grievance channels in Taiwan and heightened employees' self-protection awareness to encourage open expression. In Mainland China, 80% of complaints were about salaries and benefits. External and operational changes affected overtime control and bonus fulfillment, impacting overall compensation and increasing employee sensitivity to their rights. No ethics-related reports or cases of corruption and bribery were received.

Grievance Handling Process

Grievance Channel
  • Employee Feedback: Ethics mailbox, feedback mailbox, and migrant worker mailbox
  • Grievance (Appeal) Hotline
  • Physical Mailbox: Located in non-monitored, private areas of the plants
  • Labor-Management Meetings / Employee Communication Meetings: Quarterly
Clarification / Acceptance / Investigation
  • Human Resources Division
  • Audit Office
  • Chairperson of the ESG Committee
  • Handling team formed by relevant persons invited on a case-by-case basis
Reporting and Decision
  • Employee Grievance Investigation Record and Closing Report
  • Punishment for violations of the "Work Rules"
  • Strengthen internal and external advocacy and training
  • Refer the grievant to professional counseling or medical institutions if counseling or medical treatment is necessary

Whistleblower Handling Process

Whistleblowing Channel
  • Whistleblowing hotline and email (Emails are automatically forwarded to the Level 1 supervisors of the Audit and HR Divisions).
Clarification / Acceptance / Investigation
  • Clarify whistleblowing/complaints and general whistleblowing/complaints of violations of professional ethics (involving fraud, anti-corruption, and antitrust). Whistleblowing/complaints of violations of professional ethics are accepted and verified by the Audit Office
Reporting and Decision
  • Implement punitive and follow-up measures based on the case severity; report to competent or judicial authorities if needed
  • If the matter involves a director or senior executive, report it to the Group's independent director or supervisor
Grievance and Whistleblower Protection

The identity of the whistleblower or grievant remains confidential. Personal information and privacy are safeguarded according to the law, and protections are in place to prevent retaliation. To protect whistleblower or grievant from retaliation, the Company’s acceptance unit will proactively follow up with the whistleblower or grievant via telephone or mail to ensure no retaliation occurs. If retaliation is reported and substantiated, it will be promptly reported to the authorities.

Grievance Cases in Recent Years(Unit: Cases)

Region2020202120222023
Taiwan77528
Mainland China36317

2023 Grievance Cases

RegionTypeCasesImprovementCase Closed
TaiwanManagement and Culture2Reaching a consensus through labor-management negotiations
Salary and Benefits1Following mediation, the Company granted the employee who complained about overtime flexible working hours as compensation
Work Management13For substantiated cases, we will penalize the respondent based on the severity of the issue and enhance awareness within unit
Unlawful Infringement / Harassment12Upon receiving a complaint, we promptly relocated both parties to separate work areas. For validated cases, we penalized the respondent according to the severity of the issue and increased awareness within the unit
Mainland ChinaWork / Public Environment1Assist colleague making complaint in adjustment of work position
Food2Remind caterers to choose standard dishes to avoid misunderstandings. If unconventional dishes are served, provide advance notice and explain the feedback process for such items
Salary and Benefits14
  • Re-explained the company's payroll deduction and settlement rules for leave of absence to the complainant and updated the company's SOP
  • Educated supervisors on proper support and transfer procedures to protect employee rights
  • Enhanced management of night shift personnel
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