Unimicron operates globally, and talent is crucial for success in a competitive industry. We uphold the principles and spirit of the "International Labor Organization Tripartite Declaration of Principles," the "United Nations Universal Declaration of Human Rights," and the "United Nations Global Compact." We adhere to the "RBA Code of Conduct" and local labor laws. "Unimicron Labor Policy," established on January 1, 2011, and its related measures, aim to create a supportive workplace where employees can thrive. Annually, we assess labor rights risks and impacts through the "HR Division's Continuous Planning Procedures" to adjust business strategies in response to legal, customer expectations, social norms, international standards, internal regulations, and environmental changes.
Unimicron values human rights and upholds fairness and respect when implementing labor policies. We have established a culture of equality, tolerance, and engagement, creating a workplace that protects human rights and integrates these principles into our corporate culture. We publicly support “The UN Guiding Principles on Business and Human Rights,” “The ILO Declaration of Fundamental Principles and Rights at Work,” “The UN Universal Declaration of Human Rights,” and the “Responsible Business Alliance.” HR is responsible for identifying, assessing, and discussing employee relations issues, while each unit identifies human rights risks and evaluates their impact. Management measures and training are enforced through the “Rules on Labor Rights and Corporate Social Responsibility” every year. After assessment, there are no high-risk issues in Taiwan or China Facilities and no incidents of child labor, forced labor, or discrimination in 2023.
Issue | Assessment Method | Management Measures |
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Prohibit Child Labor and Youth Labor Protection |
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Prohibit Forced Labor |
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Working Time |
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Compensation and Benefits |
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Freedom of Association |
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Non-discrimination |
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Humane Treatment |
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Safe and Healthy Workplace |
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Course | Participants | Employees Should Be Trained | Employees Trained | Training Rate (%) | Total Hours (Man-Hour) |
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Sexual Harassment Prevention Act Act of Gender Equality in Employment | Training is required for colleagues at all levels (for employees employed for longer than 3 months, including Taiwanese staff dispatched to Mainland China) | 13,018 | 12,927 | 99.30% | 38,781 |
Personnel Code of Conduct | |||||
Responsible Business Alliance Code of Conduct |
Note 1: The training period is from July 1 to September 8, 2023. Trainees with three or more months on duty are those who began before March 31, 2023.
Note 2: Individuals who have not completed training since April 1, 2023, will be included in next year's training list. Of the 91 personnel who have not completed training, 85 are on leave without pay, 3 are on personal injury leave, 2 are on maternity leave, and 1 is on long-term sick leave.
Note 3: Employees of Subtron Technology and China subsidiaries have not yet received training in 2023 and are expected to be included in the 2024 training program.
Unimicron values employee communication and offers various channels for feedback and consultation. Through the company intranet site, orientation, daily advocacy, irregular courses, etc., we publicize the communication channels and complaint procedures so that all employees can provide feedback or consultation anytime, ensuring comprehensive support and problem resolution.
Unimicron currently does not have a labor union but facilitates bilateral communication through regular labor-management meetings. We respect employees' rights to participate in collective negotiations and gatherings. After each quarterly meeting, we distribute important updates and advocate matters to all units, ensuring that every employee is informed of the latest internal policies and issue resolutions to enhance cohesion and professionalism. In the event of major operational changes— such as business closures, transfers, financial losses, business contraction, force majeure-related suspensions lasting over one month, or changes in business nature requiring staff reductions due to a lack of suitable work—advance notice will be provided by labor laws and regulations.
When an employer terminates a labor contract under the "Labor Standards Act," the following minimum notice periods apply:
Unimicron | Feedback Mailbox | Physical mailbox | Mailboxes are in non-monitored and private areas of the plants |
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Ethics mailbox | Jennings@unimicron.com | ||
Mailbox for migrant worker | ofwadministrator02@unimicron.com | ||
Grievance Hotline | Hotline | +886-3-3639589 ext.13300 +886-3-3500386 ext.11372, 26800 | |
Whistleblowing | whistleblower@unimicron.com | ||
Hotline | +886-3-3500386 ext.13307 | ||
Subtron Technology | Feedback Mailbox | Physical mailbox | Mailboxes are in non-monitored and private areas of the plants |
Ethics mailbox | MYEIP mailbox | ||
Mailbox for migrant worker | subhr@subtron.com.tw | ||
Grievance Mailbox | SubAudit@Subtron.com.tw subHR@Subtron.com.tw 965335@Subtron.com.tw | ||
Grievance Hotline | Hotline | +886-3-5972036 ext.59833、56611 | |
Whistleblowing | subaudit@subtron.com.tw | ||
Hotline | +886-3-5972036 ext.56611 | ||
Unimicron Technology (ShenZhen) | Feedback Mailbox | Physical mailbox | Installed in cafeteria bulletin boards and dormitory bulletin boards |
Grievance Mailbox | 110@sz.unimicron.com | ||
Grievance Hotline | Hotline | +86-0755-27245614 +86-0755-27245188-5200 | |
Unimicron Technology (Kunshan) | Feedback Mailbox | Physical mailbox | Director’s and President’s Office Mailbox Installed in the lobby and the shoe-changing area |
Grievance Mailbox | RBA@ks.unimicron.com | ||
Grievance Hotline | Hotline | +86-0512-57799168 ext.1788, 1700 | |
Unimicron-FPC Technology (Kunshan) | Feedback Mailbox | Physical mailbox | Director’s and President’s Office Mailbox Installed at the entrance of the cafeteria and shoe-changing area |
Grievance Mailbox | RBA@fpc.unimicron.com | ||
Grievance Hotline | Hotline | +86-0512-57750888 ext. 6200, 6225 | |
Unimicron Technology (Suzhou) | Feedback Mailbox | Physical mailbox | The President’s mailbox is located outside of the President’s Office |
Grievance Mailbox | RBA@suz.unimicron.com | ||
Grievance Hotline | Hotline | +86-512-62996168 ext.2718 | |
Unimicron Technology (Huangshi) | Feedback Mailbox | Physical mailbox | Located in the lobby of the dormitory and the President’s Office mailbox |
Grievance Mailbox | HS110@hs.unimicron.com | ||
Grievance Hotline | Hotline | +86-0714-3288168 ext.1768 +86-0714-3058339 ext.1700 |
Note: The official websites and employee platforms of Mainland China subsidiaries provide information on reporting procedures.
Employees are Unimicron's most valuable asset and a crucial internal stakeholder. To foster a positive work environment and improve employee recognition, Unimicron conducts a biennial employee satisfaction survey. Historically, this was done internally, but in 2023, an external professional organization was commissioned to conduct the survey, encompassing Unimicron and Mainland China Facilities. This external approach enhances trust and encourages employees to share their genuine feedback. The survey, targeting engineering and management staff at levels 5-11, covered seven major areas—supervisors, work, compensation, development, colleagues, corporate culture, and sustainable operation—across 29 engagement dimensions. The participation rate was 88.15%. Results showed Unimicron employees scored 4.77 out of 6, while Mainland China employees scored 4.97 out of 6. Over 70% of employees identified with the Company. Understanding their feedback enables us to address weaknesses and use the insights as a reference for enhancing organizational management and employee engagement.
Based on the testing results, we discussed with senior executives regarding weak aspects. Each unit will review these areas and develop its improvement measures, with progress tracked regularly. This survey helps us understand employee expectations and needs, allowing us to enhance the management system, foster a positive workplace, and encourage employees to invest more effort into improving work performance.
Questionnaire Topics |
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Rating |
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Annual Results |
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For expatriate employees in Mainland China, Unimicron conducts a care survey after their first three months to assess working and living conditions and enhance retention. Additionally, a social group of Taiwanese managers has been established to support employees with real-time advice and assistance. Employee feedback is addressed promptly, with relevant departments following up on all inquiries. In 2023, Taiwan Facilities received 545 cases through the communication channel, and Mainland China Facilities received 289 cases, all of which were resolved and communicated back to employees.
Year | Region | Inquiries | Suggestions | Complaints | Grievances | Total |
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2020 | Taiwan | 53 | 180 | 124 | 7 | 364 |
China | 9 | 51 | 296 | 3 | 359 | |
2021 | Taiwan | 134 | 160 | 104 | 7 | 405 |
China | 9 | 220 | 49 | 6 | 284 | |
2022 | Taiwan | 117 | 212 | 187 | 5 | 521 |
China | 4 | 62 | 298 | 3 | 367 | |
2023年 | Taiwan | 95 | 347 | 75 | 28 | 545 |
China | 148 | 16 | 108 | 17 | 289 |
Note: The increase in the total number of units in Taiwan is primarily due to the inclusion of our subsidiary, Subtron Technology, this year.
Complaints
Grievances
Suggestions
Inquiries
Employees who identify breaches of ethical management can anonymously report to Unimicron’s Audit Team or HR Division via telephone, email, or suggestion box (details are on the Company’s internal website and covered in orientation). Issues can also be raised at labor-management meetings or employee forums, where a task force will investigate. In 2023, 28 complaints were filed in Taiwan and 17 in Mainland China. Following the “Me Too” movement, Unimicron re-promoted its diverse grievance channels in Taiwan and heightened employees' self-protection awareness to encourage open expression. In Mainland China, 80% of complaints were about salaries and benefits. External and operational changes affected overtime control and bonus fulfillment, impacting overall compensation and increasing employee sensitivity to their rights. No ethics-related reports or cases of corruption and bribery were received.
The identity of the whistleblower or grievant remains confidential. Personal information and privacy are safeguarded according to the law, and protections are in place to prevent retaliation. To protect whistleblower or grievant from retaliation, the Company’s acceptance unit will proactively follow up with the whistleblower or grievant via telephone or mail to ensure no retaliation occurs. If retaliation is reported and substantiated, it will be promptly reported to the authorities.
Region | 2020 | 2021 | 2022 | 2023 |
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Taiwan | 7 | 7 | 5 | 28 |
Mainland China | 3 | 6 | 3 | 17 |
Region | Type | Cases | Improvement | Case Closed |
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Taiwan | Management and Culture | 2 | Reaching a consensus through labor-management negotiations | V |
Salary and Benefits | 1 | Following mediation, the Company granted the employee who complained about overtime flexible working hours as compensation | V | |
Work Management | 13 | For substantiated cases, we will penalize the respondent based on the severity of the issue and enhance awareness within unit | V | |
Unlawful Infringement / Harassment | 12 | Upon receiving a complaint, we promptly relocated both parties to separate work areas. For validated cases, we penalized the respondent according to the severity of the issue and increased awareness within the unit | V | |
Mainland China | Work / Public Environment | 1 | Assist colleague making complaint in adjustment of work position | V |
Food | 2 | Remind caterers to choose standard dishes to avoid misunderstandings. If unconventional dishes are served, provide advance notice and explain the feedback process for such items | V | |
Salary and Benefits | 14 |
| V |